Glow Health & Wellness Privacy Policy
Last Updated: November 2, 2025

This Privacy Policy explains how Glow Health & Wellness (“Company,” “we,” “our,” “us”) collects, uses, and protects personal information when you access our services, website, and telehealth platforms.

We comply with applicable federal and state privacy laws, including HIPAA where applicable.

Information We Collect

We collect the following types of information:

Personal Information

  • Name

  • Date of birth

  • Address

  • Phone number

  • Email address

Health Information

  • Medical history

  • Treatment information

  • Laboratory results

  • Prescription details

  • Provider communications

Technical and Usage Information

  • IP address

  • Device information

  • Website browsing data

  • Appointment and portal access data

Payment Information

  • Billing details

  • Transaction records
    (Processors may collect card/bank information directly.)

How We Use Your Information

We use information for:

  • Patient care and treatment

  • Appointment scheduling and communication

  • Prescription and lab coordination

  • Billing and account management

  • Website functionality and security

  • Compliance with legal and regulatory requirements

  • Service improvement and internal analytics

Marketing communications may be sent with consent. You may opt out at any time.

How We Share Information

We only share information as permitted by law and HIPAA, including with:

  • Medical providers and clinical staff

  • Laboratories and pharmacies

  • Technology service providers (e.g., telehealth platforms, EHR vendors)

  • Payment processors

  • Legal or regulatory authorities (when required)

We do not sell personal or health information.